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What's the difference between a Double room and a Twin room?

A double room has one double bed. A twin room has two single beds, both accommodate 2 persons. If your room type is Double/Twin it means that the room can be set up for either type. Please specify your preference in the "Remarks" box. The hotel will do their utmost to accommodate your request.

What types of credit card can I use to complete the reservation?

MasterCard, Visa, American Express and Diners Club can be used on our website. However, it is possible that the hotel does not accept one or more of these card types. Before making your reservation, please check at the bottom of the hotel policies section or double reconfirm with your travel advisor.

How can I ensure that my online booking has been received and confirmed?

You will have a booking reference number online after you submit the booking request successfully. An official confirmation voucher will be e-mailed to you after your booking is being confirmed.

Does the hotel need a deposit or a payment in advance?

In most cases you pay the hotel during your stay. To see whether there are any special conditions, such as deposit or pre-payments: please check the hotel page, including the "More Information" link in the room type. Please note that the hotel reserves the right to pre-authorized credit cards prior to arrival.

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