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Customer Reviews

With a wide range of flexible tour choices and professional guides and expert staff, China Tour Guide is dedicated to providing our customers a genuine experience during tours in China. Your feedback will be an attestation of our efforts as well as momentum of our progress. For people who are looking for a tour in China, the following reviews may be helpful for you to make choices.

Reviews of 2014

Hi Steve,

I just wanted to say you thanks very much for all you services. My family had a great time in China. You did awesome job! Thanks!

Customer: Mrs. DinaUpdate: Nov.15, 2014 Tour Code: 21938

Destination: Guangzhou - Beijing

Related Tour: 2 Days Guangzhou Classic Tour, 3 Days Beijing Popular Tour

Thank you so much!! I am happy to provide any feedback you need.

We very much appreciate Mr. Shi taking the time to retrieve it and get it sent. He was incredibly helpful in many ways, and great with our kids.

Customer: Mrs. Bobi J.G.Update: Nov.8, 2014 Tour Code: 29707

Destination: Beijing - Xi'an - Shanghai

Related Tour: 8 Days China Highlights, 12 Days China Discovery

I will recommend you and your company to my friends. And I want to explore China more deeply. I will always use yr company and your excellent service. Thanks again Nancy. You are very good with your job. I am very impressed.

Customer: Mr. NURLIS I.Update: Oct.26, 2014 Tour Code: 31915

Destination: Shanghai

Related Tour: 3 Days Shanghai Impression Tour, 4 Days Shanghai Local Life Experience Tour

Hi Nancy,

Just a word to tell you that we really enjoyed our Hangzhou day trip. The guide was very helpful and friendly. Best regards,

Customer: Ms. Elise R.Update: Oct. 22, 2014 Tour Code: 31944

Destination: Hangzhou

Related Tour: 2 Days Classic Hangzhou City Tour, 3 Days Hangzhou and Shaoxing Culture Tour

Hello Nancy,

Thank you for your kind e-mail. We had a great day today, everything went perfectly ! And our daughter could also hold the panda today ! The driver was driving safely and the guide was very friendly and provided a lot of interesting informations.

It was nice to communicate with you. Thank you again for everything !

Best regards,

Customer: Mr. Christophe M.Update: Oct. 21, 2014 Tour Code: 31506

Destination: Chengdu

Related Tour: 1 Day Chengdu Panda + Leshan Tour, 5 Days Panda Volunteer and Chengdu Highlights Tour

Hi Nancy

It was excelent. The tour guide was very gently. Everything ok. The group enjoy too mutch. Thank you! Congratulations. I hope The same at Singapure

Customer: Ms. Maria L.Update: Oct. 8, 2014 Tour Code: 31401

Destination: Hong Kong

Related Tour: 2 Days Hong Kong Group Tour with Disneyland, Hong Kong Bus Tour

Thanks Nancy,

We had a great time, we were happy with all the tour guides, they were all really friendly and helpful, we especially liked David who met us in Datong and looked after us for 4 days and Mike who we had in Guilin.

The drivers were mostly good, it is different driving there, much more scary than Australia.

We found some of the hotels had really hard beds, especially in the more remote places. We loved the hotel in Shanghai.

If you want our opinion, I would choose a different hotel in Shangrila, they didn't cater much for foreigners, but generally we were very happy and had a great time.

Our favourite places were Datong, Pingyao, Xian, Lijiang, Guilin and Shanghai. Of course it was great to see the Great Wall and the Terracotta Soldiers.

Thanks for all your help in organising everything

Kind regards,

Customer: Yvonne & Susan Update: Oct. 6, 2014 Tour Code: 26068

Destination: Hong Kong - Beijing - Datong - Pingyao - Xi'an - Jiuzhaigou Valley - Chengdu - Lijiang - Shangri-La - Guilin - Yangtze Cruise - Shanghai

Related Tour: 15 Days China Splendid Tour with Yangtze Cruise, 14 Days China Culture Explosion

Dear Steven,

We have already back in Australia now. Just want to let you know our tour guide Nancy was really nice. She is very friendly and helpful. Have good knowledge of the places.

Our driver Jared also nice. He took us to Chamelong Circus. Although he doesn't speak English but he is very helpful. He took us to the gate and picks us from the gate. We communicate with our hands and our little Mandarin.

We will definitely recommend your tour to anyone.


Customer: Kartawardana's Update: Oct. 4, 2014Tour Code: 31559

Destination: Guangzhou

Related Tour: 1 Day Guangzhou Culture Tour

Thanks, Nancy!

We had a good day today and driver got us to our points of interest in good time. Appreciate your assistance.

Customer: Ms. Jane Update: Sept. 18, 2014 Tour Code: 31343

Destination: Xi'an

Related Tour: 1 Day Terracotta Warriors Tour, 1 Day Xi'an Coach Tour

Hi Nancy

Hope all is well! I would just like to compliment you and your team on AMAZING service! I had the best time in Beijing and can't wait to come back in the future! I will definitely book tours with you again!

I will refer you to all my friends and family!

Have a lovely day!

Customer: Ms. Christine Update: Sept. 10, 2014 Tour Code: 31424

Destination: Beijing

Related Tour: 3 Days Beijing Popular Tour, 1 Day Beijing Coach Tour

Hello Nancy and Michelle,

This is to give you our final feedback on overall trip to China. Yesterday we did return safely back home to Roma!!!

Our nice Shanghai local Tour guide Rita took care of us on our latest midnight arrival from Huangshan and she was very helpfull confirming our own flight reservation to Rome, since it was impossible for us to make on-line check-in on the Alitalia flight operated by China Eastern (unlikely Air France flight Roma -Paris-Beijing operated by China South Eastern in July).

Now that we are safely back home, I wish to thank you all, at the head office, as you always have listen to and taken care of us while travelling all over China.

As a result, we can say that our trip to China overall was an amazing, unforgettable, very nice trip and in the end we only had little problems, not big ones!

Thank you again for that!

I wish you more Italian customers will follow us in the future and even the little problems will be avoided in the future, as far as depending on you. I can give more details and suggestions to improve service from the Italian customer perspective, if you'd like that.

That's all for now! Take care!

Customer: Ms. Maria M. Update: Sept. 4, 2014 Tour Code: 28949

Destination: Beijing - Datong - Pingyao - Xi'an - Lhasa - Chengdu - Guilin - Yangshuo - Shanghai - Mt. Huangshan

Related Tour: 14 Days Culture Explosion Tour, 12 Days China Landscape Tour

China tour guide is an awesome travel agency. They arranged all our 17 days trip in China. Visited Beijing, Xi'an, Zhangjiajie, Huangshan, Shanghai, Guilin and Yangshuo. Will contact them again for the next trip and will recommend to everyone. Nancy, thanks for everything!!!!

Customer: Mr. Johnny Update: Jul. 18, 2014 From TripAdvisor

Destination: Beijing - Xi'an - Zhangjiajie - Mt. Huangshan - Shanghai - Guilin - Yangshuo

Related Tour: 12 Days China Landscape Tour, 12 Days China Signature Tour

We came from Saudi Arabia. We are muslims and a family of 7. We asked for some modification of their predefined tour. We skipped Shenghai. The tour was arranged very well according to our selection of places. We arranged our own hotel and meals. The tour guides new well about Muslim Halal food and guided us to several excellent Muslim resturaunts.

The tour guide in beijing was also very helpful in getting us the money exchange as we had some difficulty initially.

Very reliable company.

Customer: Mr. Imran Update: Jul. 6, 2014 From TripAdvisor

Destination: Beijing - Xi'an - Guilin

Related Tour: 8 Days China Highlights, 6 Days Beijing - Xi'an Essence Tour by High Speed Train

Hi Maggie

The tour went very nicely. Suky was very pleasant and knowledgeable. The driver clearly knew Guangzhou well and the short cuts to avoid traffic. The pick up and drop off at Guangzhou South worked well. I know that is unusual for a pick up, but it was convenient for me (and others in the future) who might be taking the high speed train to Guangzhou for a day trip.

Thanks for your follow up. I travel to China several times a year and will definitely contact you for a future tour.

Customer: Mr. Duncan Update: Jul. 3, 2014 Tour Code: 30150

Destination: Guangzhou

Related Tour: 1 Day Guangzhou New Look Tour, 1 Day Guangzhou Culture Tour

We joined the cruise in Yichang and cruised for 4 days 5 nights.Unfortunately it was rather foggy or rather smoggy so our photos did not look so good. However, it was a very interesting place to visit and the ship was very comfortable.

The only problem with the ship was the buffet food was always cold - no heating under the baine maries. The inclusive tours were interesting but did incur a lot of steps - not so good if you had a mobility problem. The entertainment on board was great and the staff were very friendly. However, we do not agree with compulsory gratuities.

Customer: Ms. Lynette Update: Jul. 3, 2014 From TripAdvisor

Destination: Yangtze River Cruise

Related Tour: 11 Days China Explorer & Cruise, Victoria Cruises

In China, in Vietnam, in Asia, who am I going to call: China Tour Guide

I spent a year planning the trip of my life and I was so fortunate to have found China Tour Guide to assist me. I generally plan all of the stops I want to make on my own. I also find the best bargain on a roundtrip flight. Then I contact a good travel company and fill in the details.

I first saw China Tour Guide on Facebook. I asked a FB friend who used their services about them. I got a very good feeling about this company. I told my China Tour Guide what I wanted to see, to do, how I wanted to travel throughout China and Vietnam, and they tailored a dream trip that met my personal specifications.

It did not matter where I was, if I needed something, I could always call my personal agent, Nancy. I needed a pickup at the train station in Chongching, a city of over 30 million people. I was arriving after a wonderful two-day train ride across China. Thirty minutes after I called from the train, Nancy arranged for a pickup and I had the guide's phone number. She also arranged for my permit to Tibet and my travel in Vietnam.

I spent 27 days seeing over 3,000 miles of Chinese and Vietnamese landscape by train, cruise ship, and bus. I will not plan another trip to Asian without going through China Tour Guide.

Customer: Mr. Shepherd Update: Jun. 6, 2014 From TripAdvisor

Destination: Tibet - Vietnam

Related Tour: 5 Days Tibet Essence Tour, 15 Days Vietnam Overland Tour with Leisure Cruise

Hello Michelle!

How are you? We're back in Brazil, and we had a very good time in our trip!! First of all, I have to thank you for your very very good work!! You are a very professional and efficient person! You helped us a lot when we needed, and very quickly! It is good to have you as our good partner.

The trip was a very big success.

Customer: Mr. Tessari Update: Jun. 5, 2014 Tour Code: 12360

Destination: Vietnam - Thailand

Related Tour: 9 Days Vietnam Highlights Tour, 17 Days Thailand Discovery Tour

We had a 4-day tour with this excellent agency and our wonderful guide Judy, who was professional, kind and very knowledgeable about the sites and the Chinese culture!

A tour company that you can trust. Attentive and dedicated. Our tour was personalised to include the magnificent sites not far away from Datong i.e. Yungang Grottoes and the hanging Monastery, the Wooden Pagoda of Yingxian, as well as the Buddhist holy Wutai Mountai. Then the car drove us to the ancient City of Pingyao, where we continued the trip on our own.

Customer:  JSS248Update: Jun. 1, 2014 From TripAdvisor

Destination: Shanxi (Datong - Mt. Wutai - Pingyao)

Related Tour: 6 Days Fantastic Datong - Wutaishan - Taiyun - Pingyao Tour

Dear Manager of Nancy Wan,

Because we have asked many questions to Nancy and she has answered all our questions, we will tell you we are very satisfied. We are over 70 years old and travel a lot, but we will travel comfortable.

In our last e-mail we have asked her for your e-mail address. We hope all your Trip Advisors work the same as Nancy.

Next time we will come back to Chinatourguide.

Best Regards

Customer:  Family de BontUpdate: May 30, 2014 Tour Code: 28672

Destination: Yunnan

Related Tour: 7 Days Exotic South of Yunnan, 7 Days Yuanyang Manmade Wonders and Natural Beauty Tour

I can't thank you enough, Nancy, for your kind help during the last couple of days. I don't know what we would have done and how we would have managed, without your kind help. Yes, I too wish we had met and not just spoken on the phone.

Thank you very very, again, Nancy and yes, I will keep your contact information handy. Actually, a friend of mine, who lives in Florida has also shown an interest in visiting China. I will give him your personal information.

Customer: Dinaz Update: May 23, 2014 Tour Code: 25160

Destination: Beijing - Xi'an - Tibet - Shanghai

Related Tour: 14 Days China Dreamland Tour and Tibet Train Exploration

Dear Michelle,

Sorry for taking so long to reply you. It's not easy to be back after so many days away from home and now we are pretty busy again with work.

Anyway, I'd like to thank you very much for all service and support you gave to us along the trip. It was a long jorney, since we started planning this trip and I can tell now that every detailed planned was worth it. Thanks for your patient with us.

Although we had the little issue with the hotel in Beijing, everything was solved quickly, thanks to your support. Also, the other hotels were excellent, more than we expected.

Regarding the guides, they were all very good, and I'd like to congratulate specially two guides, Cory (in Guiling) and Rock (in Beijing) - they were exceptionally awesome!

We'll definitely recommend GuinaTourGuide to our friends and we also plan to come back soon, because 19 days was not enough to see everything. It was an amazing trip. Thanks again to you.

Also, we want to plan a trip in 2 years to Southeast Asia, so we'll keep in touch. You won't forget get rid of us so soon... hehehe...

Have a wonderful day,

Ana on behalf of all.

Customer: Ms. Ana Update: May 14, 2014 Tour Code: 27178

Destination: Beijing - Xi'an - Guilin - Hangzhou - Mt. Huangshan - Shanghai

Related Tour: 17 Days China Highlights Tour

Hi Nancy

Still recovering from the trip home!!! But it was a wonderful trip and great photographs. Everything went very well and Mi and our driver Chong were excellent. As for accommodations - the Heaven Sent in Kaili left allot to be desired. Of course I have to say that I'm getting to the age where I like my "creature" comforts - like a mini bar for cold drinks. The hotel has no restaurant so we ate just about every day in a small local place and the food there was wonderful. I think it was called the Mother in Law.

The highlight of our trip to Guizhou was the Sister Meal Festival - our guide and driver were excellent and as a photographer they did everything they could to accommodate my needs.

Most of the roads were terrible - but Chong did a great job getting through some rough areas.

The rest of the hotels were OK - not 5star - but we expected that. The Novotel was very nice.

I will certainly keep in touch. All the best to you and thanks you for doing a great job!!!

Customer: Mr. Joyce Update: May 6, 2014 Tour Code: 25918

Destination: Guizhou

Related Tour: 6 Days Guizhou Miao Sisters' Meal Festival Annual Tour

My wife & I had a short tour Shanghai / Beijing as an overland excursion whilst travelling on QM2. Reboarded in Hong Kong with 3 night escorted private tour. Excellent staff (Driver & Tour Guide.... 1st day from Ship in Shanghai , dropped at good quality Hotel after day tour and picked up early for 5 hour fast train journey Shanghai / Beijing. New guide & driver met us on station platform, the 2 days & nights tour of Great Wall, Ming tombs, Forbidden city etc. + lunches & silk & jade factories. drop off early flight Beijing / HK. Great staff, easily organised by email good English spoken, friendly interesting guides.

Customer: Mr. & Mrs. Arnott Update: Apr. 30, 2014 From TripAdvisor

Destination: Shanghai - BeijingTour Code: 27410

Related Tour: 6 Days Beijing & Shanghai Highlights by High Speed Train

Great cycling tour in southern China

The seven day tour was well organised and our Guide, Cory and driver Mr Ker; provided excellent service. The itinerary was well thought out, based in Guilin and Yangshuo, with excellent accommodation and meals. The bikes were of good quality and the cycling, not too arduous. Cory was very helpful and informative, spoke good English and was happy to alter the itinerary to suit our requirements. I would recommend this tour to anyone of a reasonable standard of fitness, who wishes to see China without travelling in a large group and being shuttled from one "souvenir shop" to another (The only times we visited souvenir shops was at our request)

Customer: Mr. Winter Update: Apr. 27, 2014 From TripAdvisor

Destination: Guilin - YangshuoTour Code: 26819

Related Tour: 7 Days Guilin & Yangshuo Cycling Tour

Travelled to Xian on business and before travelling booked a 2 day tour, the experience was very easy the booking team kept me updated throughout the booking process and talked me through the whole thing.

When I arrived in Xian the tour guide telephoned me the evening before and we then spent two days being shown around museums, the city walls and of course the terracotta warriors. All entrance fees and lunch were included in the price, fantastic value.

Would have no hesitation recommending to others and booking again.

Customer: Mr. Craig M Update: Apr. 21, 2014 From TripAdvisor

Destination: Xi'an

Related Tour: 2 Days Xi'an at a Glance

Ms. Sara

We herewith let you know that we returned yesterday in Holland from vacation in Vietnam/China. The China part of our trip was looked after by your organization. We must compliment you with your good advice and also your professional guides and drivers, both in Guilin, Guangzhou and Hong Kong.

Except a dissonant episode with the tour guide in Guilin, we had a very nice time in Guilin, Guangzhou and Hong Kong. And moreover we could witness festivities for Chinese New Year which was very nice.

Kind Regards

Customer: Mr. & Mrs. Kramer Update: Feb. 14, 2014 Tour Code: 23630

Destination: Guilin - Guangzhou - Hong Kong

Related Tour: 1 Day Li River Cruise and Impression Liu Sanjie Show, Hong Kong Victoria Harbour Cruise

Thank you so much for your letter Nancy! I had a wonderful trip to Tibet. It was really well organized. I'm anxious to get back to China. Xinnian kuai le!

Customer: Mr. Dykeman Update: Jan. 18, 2014 Tour Code: 24028

Destination: Tibet

Related Tour: 5 Days Tibet Essence Tour

Thank you for your very prompt and professional reply . I am very confident that you will take good care of me .

Firstly thank you so much for informing me that the bullet train does not stop next to the International airport but the domestic airport . I would have been in much trouble if I had not learnt that from you .

Customer: Mr. Povey Update: Jan. 15, 2014 Tour Code: 27722

Destination: Mt. Huangshan - Hangzhou

Related Tour: 5 Days Huangshan Tour with Extension to Hangzhou

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